Ongoing Support

Website Care Plans

Keep your site secure, updated, and performing after launch.

Why Website Hosting & Maintenance Matters

Website development is the initial investment in building your website. Hosting and maintenance are ongoing services that keep it running after launch. Your agreement identifies what is included and what is billed separately.

Website development
Designing and building your website within the agreed project scope. This is a project cost, not ongoing hosting.
Website hosting
The ongoing infrastructure that keeps your website available online. Hosting is separate unless explicitly included in your agreement.
Maintenance & support
Routine maintenance, monitoring and the content-update allowance included in your selected care plan.
Domain registration
Registration and renewal of your website address. Domain fees are separate unless your agreement includes them.

Domain renewals, third-party subscriptions, AI usage fees and additional development may be separate charges depending on your agreement.

Your website is an investment. Our care plans keep it secure, updated, and performing at its best month after month.

Basic Care

Starting at $99/month

Routine maintenance, monitoring, and minor updates that keep your website secure and running smoothly.

  • Routine website maintenance
  • Security monitoring
  • Backup monitoring
  • Basic performance checks
  • Up to 30 minutes of content updates per month

Best For

Organizations that need reliable maintenance and peace of mind.

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Billed monthly. Cancel any time from your client portal.

Prefer a different schedule? Pay $297 every 3 months or $1,188 per year. Same service and monthly allowance.

Professional Care

Starting at $249/month

Priority support with regular content updates and ongoing performance and integration monitoring.

  • Everything in Basic Care
  • Priority support
  • Up to 1 hour of content updates per month
  • Form monitoring
  • Analytics monitoring
  • Integration checks
  • Performance optimization

Best For

Growing businesses, churches, nonprofits, and organizations with frequent updates.

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Billed monthly. Cancel any time from your client portal.

Managed Care

Starting at $499/month

Complete, hands-on management of your website, integrations, and workflows.

  • Everything in Professional Care
  • Up to 2 hours of content updates per month
  • Advanced website management
  • Priority updates
  • AI/integration monitoring
  • Workflow monitoring
  • Regular optimization
  • Enhanced technical support
  • Monthly website health review

Best For

Organizations that rely heavily on their website and want ongoing improvements without hiring in-house.

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Billed monthly. Cancel any time from your client portal.

Routine maintenance and monitoring are included in every plan and do not count against your monthly content-update time.

Content updates cover changes to existing text, photos, business hours, and contact information. Unused time does not roll over to the next month. Additional work requires a separate quote and your approval before it begins.

Compare Care Plans

FeatureBasic CareStarting at $99/monthProfessional CareStarting at $249/monthManaged CareStarting at $499/month
Hosting managementPer agreementPer agreementPer agreement
Security monitoring (SSL & security)IncludedIncludedIncluded
Website monitoringIncludedIncludedIncluded
Monthly content updates30 minutes1 hour2 hours
Technical supportNot includedIncludedIncluded
TroubleshootingNot includedNot includedNot included
Backup monitoringIncludedIncludedIncluded
Performance checksIncludedIncludedIncluded
Reporting / health reviewNot includedNot includedIncluded
Priority assistanceNot includedIncludedIncluded
Additional service requestsQuoted separatelyQuoted separatelyQuoted separately

Check marks reflect each plan's listed features only. Anything not listed is quoted separately and requires your approval.

Major redesigns, new pages, new software features, custom development, and significant functionality changes are quoted separately.

Custom Software Maintenance & Support

Custom software, dashboards, integrations, and digital platforms often need specialized care beyond a standard website plan. Support is scoped to your system and defined in a written service agreement.

  • Software updates
  • Bug fixes
  • Integration monitoring
  • Security maintenance
  • Database maintenance
  • Technical troubleshooting
  • Performance monitoring
  • Ongoing enhancements under separate agreements

Custom Pricing

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Response times, coverage, and availability are defined only in an approved service agreement.

Care Plan Questions